DISTRIBUTION & CRM
Direct selling is a fine art, regardless of whether existing customers are to be expanded or new customers are to be generated. Every company should know its target group as precisely as possible and work permanently on activating it in a targeted manner and achieving corresponding sales.
The immediate feedback during direct contact via telephone is important and qualified conversations at eye level can lead to sustainable success, especially in the business customer segment.
We activate existing customers as well as potential new customers. Together with you, we develop statistical twins based on your target group in order to increase the likelihood of new customers making a purchase (i.e. market participants who are similar to your existing customers in certain respects can usually be acquired more quickly thanks to these similarities). With the help of a customer database (CRM = Customer Relationship Management) we log calls, mails and meetings in order to learn daily and to become better together. The transparency created in digital processes means that no tasks, deadlines or potentials are lost any more.